F&Q
FAQ
SHIPPING DETAILS
Canvas & Prints
Limited Edition Prints: Free worldwide shipping to most countries always.
Canvas & Other Prints: Shipping charged at checkout.
Want free shipping? Join The Collective email list – free shipping on all products plus early access to new releases Join here.
Delivery times
CANVAS PRINTS
- UK: 3-8 Days
- Europe: 3-8 Days
- USA | Canada: 3-8 Days
- Rest of World: 5-10 Days
PRINTS
- UK: 3-7 Days
- Europe: 4-9 Days
- USA: 4-10 Days
- Canada: 4-10 Days
- Rest of World: 4-15 Days
FRAMED PRINTS
- UK: 11-13 Days
- Europe: 11-14 Days
- USA: 12-15 Days
- Canada: 12-15 Days
- Rest of World: 12-20 Days
All products shipped fully insured and tracked.
If customs charges apply, you pay those.
PHOTOGRAPHY ART BOOK
Free worldwide shipping to most countries when you join The Collective (free). Join here
Without Collective membership: Shipping charged at checkout
Delivery times (including 5-day production):
- UK: 12-16 days
- Europe: 14-18 days
- USA: 14-18 days
- Rest of World: 16-20 days
All books ship fully tracked and insured.
Book returns
30-day return for full refund (you pay return shipping).
Damage or printing defects: Free immediate replacement.
For questions before ordering, see the book product page for full details.
LIMITED EDITION PRINTS
Stand-alone or framed. Your choice.
Each limited edition print is numbered and digitally signed. Includes a Certificate of Authenticity with:
- Image title and location
- Your specific edition number (e.g., “7/15”)
- Print size and materials used
- Date of printing
- Artist signature (digitally applied)
- Authenticity guarantee
Certificates should be kept with your print as proof of authenticity and edition number.
ARCHIVAL QUALITY PROMISE
Lasts longer than we will.
All prints use:
- Archival paper rated 200+ years
- Museum-quality inks that won’t fade
- Professional gallery-standard printing by The Print Space, London, DUSSELDORF & NEW YORK.
Every print is:
- Inspected before packaging
- Protected with acid-free materials
- Packed in reinforced, crush-resistant packaging
- Shipped via tracked, insured courier
- 100% carbon neutral PRODUCTION
GUARANTEE
YOUR SATISFACTION MATTERS
37 years of professional photography has taught me that trust is earned through quality and service. If you have any concerns before or after your purchase, I’m personally available to help resolve them.
Email: [email protected]
Phone: +44 7850 534084
LIMITED EDITION PRINTS
No Refunds — No Exchange
Each limited edition print is produced to order, individually numbered, and issued with a Certificate of Authenticity specific to your edition number. For this reason, limited editions cannot be exchanged or refunded once produced.
If you’re unsure which image, size, or frame option is right for your space, please contact me before ordering.
Contact: [email protected]“
BEFORE YOU ORDER
Free Pre-Purchase Services
Unsure about size, color, or placement? We’re here to help before you commit to your purchase:
Room Visualization Service Send a photo of your wall, and we’ll show you how the print will look in your space. This helps you choose the right size and confirm the image works with your decor.
Size Consultation Not sure which size fits your space? Contact us with your wall dimensions, and we’ll recommend the best size for visual impact.
Color Accuracy Advice Concerned about color matching your decor? We can discuss the specific tones in each image and help you choose the best fit.
Direct Consultation Email: [email protected]
Phone: +44 7850 534084
Response time: Most queries answered within 24 hours
DAMAGE & DEFECT GUARANTEE
All Products – Immediate Replacement
If your order arrives damaged or with a printing defect, we’ll send a replacement immediately at no cost to you, including shipping.
What We Cover:
- Transit damage (broken glass, torn print, crushed frame, dented corners)
- Printing defects (color banding, spots, streaks, incorrect color reproduction)
- Incorrect size or edition number shipped
- Manufacturing flaws (warped frame, poor mounting, loose hanging hardware)
How to Report Damage:
- Inspect your print immediately upon delivery
- Email [email protected] within 48 hours of delivery
- Include your order number and 2-3 clear photos showing the damage
- Replacement ships within 2-3 business days of receiving your photos
- Keep the damaged print until replacement arrives (courier may collect original)
Important: Please photograph any exterior package damage before opening. This helps with courier insurance claims.
WHAT’S NOT COVERED
To maintain clarity and manage expectations, the following situations are not covered by our guarantee:
Not Eligible for Return or Refund:
- LIMITED EDITION PRINTS — NO REFUND OR EXCHANGE
- Prints that have been stretched, framed, mounted, or altered after delivery
- Damage occurring after delivery and installation
- Custom framing arranged by customer after receiving print
Not Covered Under Damage Guarantee:
- Color or size expectations based on uncalibrated monitors (please use our pre-purchase consultation)
- Minor color variations between different print batches (inherent in fine art printing)
- Personal preference changes after installation
DO YOU OFFER OTHER PRINT SIZES?
I only offer museum-quality products.
If you have a particular size you need thats not listed I can sometimes offer a special order (not on Limited Editions) simply contact me via email or use the Messenger chat button located at the bottom of most pages so that I may try and help..
What’s The Difference Between A Canvas And A Limited Edition Print?
The canvas prints are open edition — produced on artist-grade cotton canvas with archival pigment inks. There is no limit on how many can be made.
The limited edition prints are on Hahnemühle Photo Rag paper — a heavy cotton paper used in museum collections — with a strict edition cap.
When the edition sells out, the image is permanently retired. Both use the same photographs.
The difference is the material, the edition limit, and what that means for long-term ownership.
See full details on our Canvas and Limited Edition pages.
WHAT IS THE COLLECTIVE?
The Collective is my email community.
Benefits
The Collective is my email community.
Benefits:
- FREE WORLDWIDE SHIPPING TO MOST COUNTRIES ON CANVAS AND OTHER PRODUCTS
- Behind-the-scenes videos shot on location
- Early access when new work is published
- “Where Antiquity Whispers” video series – stories behind my dawn shoots at ancient Mediterranean sites
DO you license your images for publishing and advertising?
Yes my work has been licensed and published worldwide for major brands over the years.
Simply contact me via email or use the chat button located at the bottom of most of the website pages.
Where Are The Images Printed And Is It Kind To The Environment?
Limited Edition Prints: Printed by The Print Space – world-renowned fine art printers with labs in London, Düsseldorf, and New York.
Frames: Also supplied by The Print Space and Produced to the highest quality. Quadrum picture frames are made in Germany from FSC®-certified wood. The wood comes from sustainably managed forests that meet the criteria of the Forest Stewardship Council. Oak frames are solid wood from FSC®-certified sources with an oak veneer.
All printing is 100% carbon neutral from end to end.
Canvas Prints: Gallery-quality cotton canvases printed by specialist fine art labs.
See the Products & Shipping page for more details about materials and quality.